Last Updated on Tuesday, 09 October 2012 15:12
Your Financial Security
All payments made to Marmot Tours Ltd. are held in a "Trust Account" until the end of your holiday. This protects your money and ensures a full refund of any payment made to Marmot Tours Ltd, in the unlikely event of Marmot Tours becoming insolvent. Marmot Tours is not ATOL (Air Travel Organisers' License) bonded as it does not include flights in the price of any of the tours.
Payment Methods for UK Customers:
Internet Bank Transfer (BACS): This is our preferred method of receiving payment from people in the UK. It is simple, safe and does not incur you any fees. When you send in your booking form online, you will receive an automated email response that gives you our UK account details for BACS payments.
UK Cheque: Payable to "Marmot Tours Ltd" and posted to Marmot Tours, Solomons Farm, Latchley, Nr Callington, PL18 9AX. Please write the trip name / dates on the back of the cheque.
PayPal (within UK): We can receive payments by PayPal, but due to the high charges, £20 will be added to the cost of your holiday. If you do not have a PayPal account then you can securely give PayPal your card details simplifying the process. More info on PayPal (external website). Tick the appropriate box on the booking form and you will receive an email from PayPal requesting payment.
Credit Cards: Due to prohibitive costs, we are not able to process credit card payments currently, but of course you can use your credit card when paying by Paypal, if it is your preferred method. Obviously the charges for Paypal stated above, would then apply.
PayPal (outside of the UK): Safe, secure system of transferring money Internationally - we invoice you in £ sterling and your bank account gets debited in your local currency at a competitive exchange rate. If you already have a PayPal account this is the easiest way of getting money to us, but due to the high charges, £20 will be added to the cost of your holiday and the charge will be per person paying with Paypal. If you do not have a PayPal account then you can securely give PayPal your card details simplifying the process. Please see Paypal's external website for more information. Tick the appropriate box on the booking form and you will receive an email from PayPal requesting payment.
International Bank Transfer: The process / charges for making an International transfer varies from bank to bank and country to country. It normally involves visiting your bank and there are charges for each transaction, so most people opt to send full payment to us at the time of booking. Please ensure that you check charges with your bank to ensure that the full amount due reaches Marmot Tours
We apologise that we can't accept credit or debit cards, as the costs involved in this technology are currently prohibitive for a small company such as ourselves.